Comments for TimsterC http://www.tc-soft.com/wordpress Mon, 05 Jul 2010 22:21:04 +0000 hourly 1 http://wordpress.org/?v=3.0.1 Comment on Back to the Future…. by Darren http://www.tc-soft.com/wordpress/?p=420&cpage=1#comment-3422 Darren Mon, 05 Jul 2010 22:21:04 +0000 http://www.tc-soft.com/wordpress/?p=420#comment-3422 Same ol' role, but different. That's the great thing about the job, as the products and the industry (and the world) evolves, the job changes to meet the new challenges. And you get to bring some extra skills back into the role. Tim, as a hugely experienced and respected technical ambassador of the Lotus brand this is great news for everyone (except our competitors). Same ol’ role, but different. That’s the great thing about the job, as the products and the industry (and the world) evolves, the job changes to meet the new challenges. And you get to bring some extra skills back into the role. Tim, as a hugely experienced and respected technical ambassador of the Lotus brand this is great news for everyone (except our competitors).

]]> Comment on Back to the Future…. by LongLiveLotus http://www.tc-soft.com/wordpress/?p=420&cpage=1#comment-3421 LongLiveLotus Mon, 05 Jul 2010 15:44:12 +0000 http://www.tc-soft.com/wordpress/?p=420#comment-3421 Well done sir, good luck. But what the world wants to know is... what happened to the bmw......? Well done sir, good luck.
But what the world wants to know is… what happened to the bmw……?

]]> Comment on Back to the Future…. by Ray http://www.tc-soft.com/wordpress/?p=420&cpage=1#comment-3420 Ray Mon, 05 Jul 2010 14:24:34 +0000 http://www.tc-soft.com/wordpress/?p=420#comment-3420 I have been replaced! Miss you guys! I have been replaced! Miss you guys!

]]> Comment on Back to the Future…. by Paul Mooney http://www.tc-soft.com/wordpress/?p=420&cpage=1#comment-3419 Paul Mooney Mon, 05 Jul 2010 13:09:46 +0000 http://www.tc-soft.com/wordpress/?p=420#comment-3419 Well done Tim. Best of luck with the new job and no doubt our paths will cross. From the UK/Ireland perspective (and Europe IMO) you are one of the strongest assets Lotus has. Well done Tim. Best of luck with the new job and no doubt our paths will cross. From the UK/Ireland perspective (and Europe IMO) you are one of the strongest assets Lotus has.

]]> Comment on Yesterday I lost the plot by Stu Brown http://www.tc-soft.com/wordpress/?p=416&cpage=1#comment-3415 Stu Brown Sat, 19 Jun 2010 10:19:07 +0000 http://www.tc-soft.com/wordpress/?p=416#comment-3415 Also, I would recommend venting your spleen on facebook and/ or twitter. Large companies like BMW monitor such sites in order to preserve their own reputation. From those I have spoken to about this, the phrase 'every time a coconut' springs to mind. SB Also, I would recommend venting your spleen on facebook and/ or twitter. Large companies like BMW monitor such sites in order to preserve their own reputation. From those I have spoken to about this, the phrase ‘every time a coconut’ springs to mind.

SB

]]> Comment on Yesterday I lost the plot by Stu Brown http://www.tc-soft.com/wordpress/?p=416&cpage=1#comment-3414 Stu Brown Fri, 18 Jun 2010 11:40:34 +0000 http://www.tc-soft.com/wordpress/?p=416#comment-3414 That's often how customer service appears over here in the UK, which is a shame. I work with an American and in between all the incorrect spelling, she often says how appalled she is at the Brit approach to Customer Service - in that it barely exists. The Brit view seems to see customers as a 'walking wallet' whereas the Americans want your money but they want you to come back and spend more another day. Interestingly, I was listening to the Services Complaints Commissioner the other day and she said that how a company or organisation deals with complaints defines the company as a whole. She used a cracking example: A high flying executive arrives in London for a meeting, checks into his hotel to find that he forgot to bring a suitable shirt. So he goes to a nearby shop and buys one. Come the following morning, he gets the shirt out to find that it's damaged and unwearable. He loses the plot and phones the company. Listening to his concerns, they had a replacement shirt couriered to him and arranged to have it pressed for him in time for the big meeting he had flown in for. He now buys all his shirts from this company: they had turned a 'never-want-to-shop-here-again' customer to one of the most loyal they have. That's customer service. I believe that if we vote with our feet and wallet, commerce will have to get the hint and act. SB That’s often how customer service appears over here in the UK, which is a shame. I work with an American and in between all the incorrect spelling, she often says how appalled she is at the Brit approach to Customer Service – in that it barely exists. The Brit view seems to see customers as a ‘walking wallet’ whereas the Americans want your money but they want you to come back and spend more another day.

Interestingly, I was listening to the Services Complaints Commissioner the other day and she said that how a company or organisation deals with complaints defines the company as a whole. She used a cracking example:

A high flying executive arrives in London for a meeting, checks into his hotel to find that he forgot to bring a suitable shirt. So he goes to a nearby shop and buys one. Come the following morning, he gets the shirt out to find that it’s damaged and unwearable. He loses the plot and phones the company. Listening to his concerns, they had a replacement shirt couriered to him and arranged to have it pressed for him in time for the big meeting he had flown in for. He now buys all his shirts from this company: they had turned a ‘never-want-to-shop-here-again’ customer to one of the most loyal they have.

That’s customer service.

I believe that if we vote with our feet and wallet, commerce will have to get the hint and act.

SB

]]> Comment on Day 69 and counting….. by Paul Bastide http://www.tc-soft.com/wordpress/?p=412&cpage=1#comment-3397 Paul Bastide Thu, 29 Apr 2010 13:48:24 +0000 http://www.tc-soft.com/wordpress/?p=412#comment-3397 I'm sorry, but I did laugh! I’m sorry, but I did laugh!

]]> Comment on Making one combo box take notice of another one in XPages by Sean Cull http://www.tc-soft.com/wordpress/?p=377&cpage=1#comment-3388 Sean Cull Thu, 25 Feb 2010 08:13:14 +0000 http://www.tc-soft.com/wordpress/?p=377#comment-3388 It is worth noting that if you need to check for both the submitted value and the "normal" value if the onchange event has not yet been fired - for example if you open an existing document or if the "correct" value has already defaulted in to the first box. see the redbook example here http://www-10.lotus.com/ldd/ddwiki.nsf/dx/Form_Design#Combining%20getValue%20and%20getSubmittedValue and my post here http://seancull.co.uk/Public/seancull.nsf/dx/SNTT-Examples-of-accessing-fields-on-Xpages cheers, Sean It is worth noting that if you need to check for both the submitted value and the “normal” value if the onchange event has not yet been fired – for example if you open an existing document or if the “correct” value has already defaulted in to the first box.

see the redbook example here
http://www-10.lotus.com/ldd/ddwiki.nsf/dx/Form_Design#Combining%20getValue%20and%20getSubmittedValue

and my post here

http://seancull.co.uk/Public/seancull.nsf/dx/SNTT-Examples-of-accessing-fields-on-Xpages

cheers, Sean

]]> Comment on SHOW 112 – resources and file download (Revised content) by Dave http://www.tc-soft.com/wordpress/?p=392&cpage=1#comment-3375 Dave Fri, 05 Feb 2010 21:33:20 +0000 http://www.tc-soft.com/wordpress/?p=392#comment-3375 Thanks, Tim...and thanks for making this application available. I'm a senior Notes developer (since R2.x), but have been out of the loop for the last year or so. This "tutorial" has been very helpful in getting me up to speed on XPages technology. Thanks, Tim…and thanks for making this application available. I’m a senior Notes developer (since R2.x), but have been out of the loop for the last year or so. This “tutorial” has been very helpful in getting me up to speed on XPages technology.

]]> Comment on SHOW 112 – resources and file download (Revised content) by TimsterC http://www.tc-soft.com/wordpress/?p=392&cpage=1#comment-3374 TimsterC Fri, 05 Feb 2010 18:39:33 +0000 http://www.tc-soft.com/wordpress/?p=392#comment-3374 Hi Dave, Sorry about that, it should be in the presentation at about page 192. When you click on a tab the onClick event sets the sessionScope.TabID to be which ever tab you have clicked on, based on the programmatic name of the tab. When the tabbed panel is used on the cc_home custom setting it to look for the sessionScope.TabID tells it to take the last one you clicked on. Not sure why you didn't get an error in IE8. There are numerous posts in the Domino Designer Wiki about scoped variables and I've not seen anything comprehensive yet about all the properties available. To be fair there are hundreds of them so I don't think we are ever going to get all of them documented. Hi Dave,
Sorry about that, it should be in the presentation at about page 192.
When you click on a tab the onClick event sets the sessionScope.TabID to be which ever tab you have clicked on, based on the programmatic name of the tab. When the tabbed panel is used on the cc_home custom setting it to look for the sessionScope.TabID tells it to take the last one you clicked on.
Not sure why you didn’t get an error in IE8.
There are numerous posts in the Domino Designer Wiki about scoped variables and I’ve not seen anything comprehensive yet about all the properties available. To be fair there are hundreds of them so I don’t think we are ever going to get all of them documented.

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